Job Position Description:

TYPE OF EMPLOYMENT:  Full Time
JOB-ID:  00040235
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The primary purpose is to take full responsibility for the generation of all types of performance reports and daily/weekly/monthly operational reports within the scope of work delegated by work area responsible
PRINCIPAL ACCOUNTABILITIES

• Measure the network performance and KPIs.
• Generation of Performance reports on routine basis.
• Generation of operational reports on routine basis.
• Recognizing the improvement areas for operational performance development.
• Identifying the root cause for network performance degradation.
• Recognizing the area of exclusions for network performance degradation.
• Raising trouble ticket to concerned department for the identified problems which leads/ may lead to performance degradation.
• Preparing the monthly performance dash-board and sharing with the manager for distribution.

Required Skills or Experience

• University degree in Electrical/Electronic Engineering, Telecommunications, Computer Science, Civil Engineering or equivalent experience in a related discipline.
• At least 3-5 years experience in telecoms, particularly in a performance reporting, performance tools support
• Programming and software development knowledge is an advantage
• Deep knowledge of  customer network and infrastructure will be a key advantage
• Highly developed business and human competencies

How To Apply for this position:

Interested candidates for all positions should apply online at www.ericsson.com/careers and search jobs by country ‘Ghana’ to be considered for these exciting roles.
Closing date for submission of applications is 7th October, 2011.
Please note that only short-listed applicants will be contacted.