Job Position Description:
Location: Sunyani Polytechnic and Catholic University College of GhanaWe are looking for highly motivated individuals for providing excellent customer service:
- Performs retail services by assisting customers, processing sales and special charges.
- Answers incoming calls from customers, dealing with questions and enquiries.
- Assists with custom publishing by maintaining the copyright logs and files.
- Maintain departmental, sponsorship and general charges.
- Demonstrate awareness of Bookshop/Bookstore policies and practices
- Reporting to the Assistant Bookshop Manager in developing strategies for sales and growing of our customers/clients base
Required Skills or Experience
- Must be able to multi-task by handling and prioritising many diverse tasks efficiently and in a timely manner
- Providing excelent customer service
- Processing cash and sales transactions accurately and according to established procedures
- Processes all in-coming orders including on-line orders for in stock or special orders for non-stock items recieved
- Assists with custom publishing of course packages
- Cross-trained in the ordering processes of general books, opening store procedures, and daily deposit reports and reconciliation
- Provides relief as necessary for other store positions i.e. general book buyer; cashiers
- Participate in year-ed inventory including the prepapration of the customer service and retail areas.
How To Apply for this job vacancy:
To recieve an application pack for this job please email:
jsghapplications@yahoo.com
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