PLATO CONSULT LATEST JOB VACANCIES IN GHANA: RECRUITMENT FOR ASSISTANT MANAGER

Job Position Description:

The Assistant Manager shall be responsible for maintaining exceptionally high standards of customer service comparable with only the best hospitality houses in Ghana. She/he shall ensure a pleasant and novelty experience for customers. The role reports to the Manager

Role Specific Requirement:

• Supervise junior staff (2 to 4 at a time) and coordinate with management and other assistant manager to ensure exceptionally high quality customer service, friendly atmosphere, timeliness and cleanliness
• Handle stock management, record keeping and cash management
• Monitor that the maintenance and cleaning schedules are rigorously kept by grounds and cleaning staff and that maintenance problems are dealt with promptly
• Handle cash register and step in to handle food/drink service duties from time to time if needed, particularly busy time period or when customers are waiting
• Assist in opening and closing business at beginning and ending of day when required( includes locks, lights, TV, cleanliness check, stock check, counter service prep, daily records prep, etc)
• Interact with customers, monitor their satisfaction, handle events requests and troubleshoot issues in a friendly and quick manner
• Answer telephone
• Ensure that website and other marketing avenues are kept up-to-date
• Actively support events, sales and marketing efforts while maintaining the integrity of the company’s brand
• Handle all documentation regarding the operations of the business including petty cash management , document scanning and archival purchase logs
• Provide detailed documentation on upcoming events and feedback on completed

Required Skills or Experience

Minimum Qualification:

• First Degree from a recognized university
• 3 years relevant work experience in similar role
• Good oral and written communication
• Strong IT background in  MS suite

Person Specific Requirements:

• High Integrity
• Assertive
• Analytical skills
• Problem Solving skills
• Team Player
• Valuing Customers
• Commitment and engagement
• Performance driven & goal oriented
• Detail oriented
• Excellent interpersonal skills
• Extremely proactive and flexible
• Has an ownership attitude
• Able to work late and alternate shift when required (morning, evening and on holidays)

How To Apply

Please send attached CVs to cv1@platogh.com


Note: Only short listed candidates will be contacted