PRO CREDIT SLC LATEST JOB VACANCIES IN GHANA : RECRUITMENT FOR CLIENT SERVICE OFFICER (VACANCIES IN GHANA 2011)

Company Profile

ProCredit SLC with its 26 networked branches is one of the leading providers of banking services to individuals and businesses in Ghana. Belonging to an international network of 21 financial institutions in countries across Latin America, Eastern Europe and Africa, we value flat hierarchies, innovation and a performance-based corporate culture.

Job Description

• Deliver the full range of product and service information to clients
• Deliver relevant institutional information to all clients with high clarity
• Open accounts for clients who meet the requirements criteria. 
• Disburse approved loans to clients and explain in details their responsibilities
• Perform all non-cash transactions defined in the relevant policy, manual processes and procedures
• Receive all client complaints and ensure that complaints are addressed by the respective departments
• Screen loan applications and conduct appraisals for further decision making
• Follow up loan application of clients and ensure that loans are disbursed or other wise and communicated to clients in good time
• Regular calls and visits to existing portfolio clients and also prospecting for new clients

Required Skills or Experience

• HND or University degree in a related field
• At least 1 year work experience in Customer Service
• Knowledge of customer service principles and practices
• Good selling and persuasive abilities
• Good analytical skills
• Good knowledge of the Account Management Manual
• Good communication and interpersonal skills
• Good team working abilities
• Computer literate

How To Apply

We offer an interesting and challenging work opportunity in a dynamic, international environment. Your application documents should include a motivation statement detailing clearly why you want to join ProCredit SLC and why you are particularly suitable for this position.

 

Please be informed that only selected candidates will be contacted by the HR Department and invited to participate in an assessment test in Elementary Mathematics, Accounting and Basic English.

Our ideal candidate should be resident in Takoradi.

 

Log on to the careers page of our website on www.procredit.com.ghto submit your curriculum vitae and motivational letter.

 

Closing date: 22^nd July, 2011.